Book appointments at 3 AM. Without staff.
AI chatbots trained on your business — FAQs, lead qualification, appointment booking, missed-call text-back. 24/7 on your website, in SMS, and via chat. Integrated with LeadConnector.
- 6× Telly Award winner
- Serving brands nationwide since 1999
- 1,000+ brands grown
- Google Premier Partner
- Meta Business Partner
- In-house studio — nothing outsourced
A huge share of the leads a service business loses are lost after hours, on hold, or in the gap between "submitted a form" and "someone finally replied." That's the problem an AI chatbot actually solves — but only if it's trained on your business. A generic widget that answers everything with "great question, please call us" costs you more trust than it saves. The bots we build know your services, your service area, your hours, and your policies, book directly into your calendar, and hand off to a human the moment a conversation needs one. All of it runs on LeadConnector, so every conversation lands in your CRM with a name, a number, and a next step.
Six conversation channels, one trained AI.
Website Chat
Embedded chat widget on your site. Greets visitors, answers FAQs, qualifies intent, and books appointments — without your team logged in.
SMS Bot
Two-way SMS conversations. Auto-replies to inbound texts, qualifies, and routes to human reps when needed. Powered by LeadConnector's number.
Missed-Call Text-Back
Phone rings, no one answers, AI texts the prospect within 30 seconds. Lead never goes cold. Highest-ROI feature in the entire platform.
Custom Training
Bot trained on your FAQs, services, hours, policies, and brand voice. Not generic OpenAI prompts — your specific knowledge base.
Lead Qualification
Bot scores incoming inquiries by intent. High-intent leads fast-tracked to human follow-up. Low-intent goes into nurture sequences.
Human Handoff
Every conversation has a clear escalation path. Bot can't answer? Routes to a human via SMS, email, or call alert. Never lose a lead to AI confusion.
Trained on your business, tuned on real conversations.
- Step 01
Knowledge Intake
We collect your FAQs, service list, service area, hours, policies, and a sample of how your team actually talks to customers. Then we script the twenty conversations that matter most for your business — because a bot that nails the top twenty handles the vast majority of real traffic.
- Step 02
Build + Train
The bot is built on LeadConnector's conversation AI: trained on your knowledge base, wired to your booking calendar, and given explicit escalation rules. We define what it must answer, what it should qualify, and what it must never guess at.
- Step 03
Supervised Launch
For the first two to three weeks we read transcripts daily — correcting wrong answers, tightening routing, and adding the questions we didn't predict. Real conversations expose gaps no test script ever will, so we treat launch as the start of training, not the end.
- Step 04
Tune Monthly
New FAQs get added, dead-end conversations get fixed, and you get a monthly read-out: conversations handled, leads captured, appointments booked, and escalations to your team. If the numbers stall, we change the bot — not the report.
The anatomy of a conversation that converts.
The difference between a bot that books appointments and a bot that annoys people is conversation design. Three rules we build into every deployment:
- 01
Answer, then advance.
A good bot never just answers — it moves the conversation one step toward a booking. "Yes, we service your area. Want me to grab you a time this week?" Every response we script has a next step attached.
- 02
Qualify in three questions or fewer.
Interrogation kills conversion. We limit qualification to the two or three answers your team genuinely needs — service type, location, timing — and let humans handle the rest on the call.
- 03
Escalate before frustration.
The bot watches for repeat questions, complexity, and phrases like "talk to a person" — and hands off immediately when it sees them. A fast, graceful handoff builds more trust than a bot that keeps trying.
Built for businesses whose leads don't keep office hours.
- ● Home services — HVAC, plumbing, roofing — where the 9 PM emergency lead books whoever responds first
- ● Dental, medical, and wellness practices capturing appointment requests after the front desk goes home
- ● Restaurants and venues fielding hours, reservations, and event inquiries all day
- ● Gyms and studios answering membership questions and booking tours on autopilot
- ● Any business whose leads arrive nights and weekends but whose staff works 9 to 5
See how 24/7 lead capture fits your market.
Tell us your top FAQs. We'll train the bot.
30-minute call. We'll map your most common inquiries, your business hours, and your follow-up workflow — then deploy a bot in 1–2 weeks.
Capture every lead. Follow up automatically.
LeadConnector — our AI-powered CRM — captures the leads your marketing drives, scores them by intent, and follows up 24/7 by text and email. Missed call? It auto-texts back. No lead ever goes cold.
Frequently asked questions.
Will customers know they're talking to a bot?
We disclose AI when asked, and we design conversations that feel natural without pretending to be human. The goal is fast, helpful answers — not deception.
How fast can you deploy a bot?
Typical timeline: 1–2 weeks from kickoff to live. We need access to your FAQ docs, service descriptions, and a brand voice sample. Tuning continues for 2–3 weeks based on real conversations.
What happens if the bot can't answer?
Routes to a human via your preferred channel (SMS alert to a rep, email to your team, or transfer to a live agent). Nothing falls through the cracks.
Can you integrate with our existing CRM?
Best results come from running on LeadConnector. We can integrate with HubSpot, Salesforce, and similar via webhooks, but the experience is more polished on our managed CRM.
Which channels can the bot run on?
Website chat, two-way SMS, Facebook Messenger, Instagram DMs, and Google Business Profile chat — one knowledge base, every channel. Most clients start with website chat plus missed-call text-back and add channels as volume proves out.
Does the bot replace my front desk?
No — it covers the hours and overflow your front desk can't. The 2 AM website visitor, the fifth simultaneous chat, the call that rang out at lunch. Your team keeps the conversations that need a human; the bot makes sure none of the others are lost.
